Bitrix 24
This Bitrix 24 overview will make clear its CRM function. Be taught extra about Bitrix 24 options, integrations, options, and extra. Depart your feedback and tell us what you concentrate on this main CRM platform.
What’s Bitrix 24?
Bitrix 24 is a complete enterprise software program that gives a mess of purposes and providers. It gives a bunch of instruments for clean group collaboration, communication, and administration.
The software affords a unified platform for messages, tasks, duties, information, and contacts. The software program contains an Exercise Stream that permits group members to maintain observe of various actions and work collectively.
A number of the core options provided by Bitrix 24 embrace doc administration, file sharing, gross sales group administration, CRM, HR administration, communication administration, and extra.
On this Bitrix 24 overview, we’ll contact upon the options of the CRM resolution. With Bitrix 24 CRM, customers can automate advertising and marketing, enhance conversion charges, and strengthen buyer relationships.
The software program is obtainable on cellular gadgets reminiscent of tablets and smartphones.
Vendor Particulars
- Firm: Bitrix 24
- Web site: https://www.bitrix24.com/
- Based in 1998
- Nation of origin: United States of America
Bitrix 24 Options
Limitless buyer database
Bitrix 24 CRM is a limiteless and free database of all clients (previous, current, future). The unique buyer database gives ineffective buyer info reminiscent of final buy, kind of buy, and so on.
Apart from, the software program can be used to bifurcate clients based mostly on gross sales quantity, merchandise bought, and different parameters.
The answer additionally lets you revisit your outdated clients who’ve remained inactive for some time.
Lead technology
In line with the seller, Bitrix 24 will increase leads by almost 26% on a median throughout the first month of utilizing its totally different CRM instruments.
The software program lets you discover new leads on social media channels and in addition rating them.
The software gives a whole overview of the supply of your new leads, what share of recent leads convert into paying clients, and different particulars.
Gross sales funnel and pipelines
The software program features a vary of visualization instruments that add life to your gross sales pipeline and funnel. With this CRM, you possibly can visualize every step of your gross sales funnel and all levels of your pipeline.
Customers can create countless gross sales funnels and pipelines. The pipeline evaluation instruments aid you establish bottlenecks and development alternatives.
Knowledge analytics
The insightful and visually interesting stories will be generated to depict various kinds of knowledge reminiscent of gross sales tendencies, predict future gross sales, and extra. Studies show the very best clients, provide a comparability, and in addition calculate ROI.
Because the analytics options will be personalized simply, it’s simple to construct CRM stories for each pipeline.
Gross sales funnel automation
This function lets you ship automated emails, SMS, and messages that immediate prospects to change into paying and returning clients.
E mail advertising and marketing
Because of the CRM e mail integration, all emails from purchasers and leads are immediately added to buyer profiles throughout the CRM. You can even create and allow automated e mail sequences each time required.
The platform additionally affords bulk e mail advertising and marketing capabilities together with mainstream e mail advertising and marketing providers.
Calendar administration
Calendars enable customers to schedule appointments, calls, buyer visits, and so on. It can be used to e-book gear, convention/coaching rooms, and different objects.
Particular person calendars can be utilized to plan actions at a private stage, whereas group calendars can be found to plan campaigns that require involvement of a number of members.
Quotes and invoices
You possibly can ship invoices and quotes straight from the CRM. The answer retains observe of all invoices which were paid and that are due. The standing of invoices will be synced with all common monetary reporting instruments reminiscent of Xero, Quickbooks On-line, and so on.
Order administration
The CRM comes with a variety of order administration instruments that streamline your entire order administration cycle.
The CRM shows the stay standing of each order and in addition sends notifications when there’s a change within the order standing.
Buyer lifecycle administration
With out buyer lifecycle administration instruments, it’s onerous to implement a CRM efficiently. With Bitrix 24, customers can get insights into buyer acquisition prices, the lifetime worth of shoppers, and different key metrics.
Apart from, the platform additionally contains knowledge associated to previous buyer interactions, purchases, and engagement.
Bitrix 24 Options Overview
- Exercise monitoring
- Account administration
- Approval workflow
- Attendance monitoring
- Billing & invoicing
- Auto-responders
- Calendar administration
- Name administration
- Channel administration
- Collaboration instruments
- Contact administration
- CRM
- Customization
- Knowledge migration
- Drag & drop editor
- Drip campaigns
- E mail advertising and marketing
- Advertising and marketing automation
- Lead administration
- Lead technology
- Aim setting
- Gross sales analytics
- Segmentation
- Process administration
- To-do checklist
- Workflow administration
Bitrix 24 Pricing
Free plan
- Value: $0
- Variety of customers: Limitless
Particular plans
Begin+
- Value: $17 monthly for all customers
- Variety of customers: 2
CRM+
- Value: $41.40 monthly for all customers
- Variety of customers: 6
Venture+
- Value: $41.40 monthly for all customers
- Variety of customers: 24
Enterprise plans
Customary
- Value: $59.40 monthly for all customers
- Variety of customers: 50
Skilled
- Value: $119.40 monthly for all customers
- Variety of customers: Limitless
Bitrix 24 Professionals and Cons
In case you have appeared for Bitrix 24 sign-up on the web, additionally, you will come throughout its professionals and cons. We have now talked about a few of the most distinguished professionals and cons under after going by way of lots of of person critiques.
- Person interface
- The theme of the platform will be modified
- Visible illustration of knowledge
- The software automates the execution of e mail advertising and marketing actions
- Knowledge cataloging system
- Integration with a number of enterprise administration methods
- Communication and file sharing
- The software’s potential to attach phone numbers
- The software will be simply accessed by all group members within the group
- Venture administration options
- The help group takes a while to reply to person queries
- The software contains numerous pointless options and settings
- Doesn’t include an concept administration space
- The permission function is restricted
- Doesn’t provide an accounting function
- Time reporting
- Studies tend to crash
Bitrix 24 Integrations
Because the software program affords an open API, it may be simply personalized and built-in with third-party purposes.
- Zapier
- Quickbooks
- Freshbooks
- Xero
- G Suite
- Asana
- Pipedrive
Bitrix 24 Specs
Free Trial – Sure
Free Model – Sure
Deployment
- Cloud-hosted
- Open API
- On-premise
Units supported
- Home windows
- Android
- Mac
- iPhone/iPad
- Internet-based
Coaching
- Webinars
- Documentation
- Movies
Typical clients
- Small companies
- Distant groups
Bitrix 24 pricing plans
Free plan
- Value: $0 for all customers
Particular plans
Begin+
- Value: $17 monthly for all customers
CRM+
- Value: $41.40 monthly for all customers
Venture+
- Value: $41.40 monthly for all customers
Enterprise plans
Customary
- Value: $59.40 monthly for all customers
Skilled
- Value: $119.40 monthly for all customers
Languages supported
- English
- Spanish
- Portuguese
- German
- French
- Polish
- Italian
- Turkish
- Chinese language
- Thai
- Japanese
Bitrix 24 help
- E mail
- FAQs
- Information base
- 24/7
- Chat
Bitrix 24 Alternate options
- HubSpot CRM
- monday.com
- Daylite for Mac
- Salesforce Necessities
- Vtiger CRM
- Accelo
- Clubspeed
- Zendesk Promote
For those who loved studying this Bitrix 24 overview, tell us about your expertise whereas utilizing this software under.