
Juphy
Juphy Evaluate: Learn our in-depth Juphy evaluate to study extra about its options, pricing, integrations, and different specs.
What’s Juphy?
Juphy is a cloud-based platform that allows companies to supply seamless customer support throughout their social media channels. Customers can manage all their social media interactions and help requests from one place with out having to toggle between totally different purposes.
Companies of all sizes can speed up their buyer satisfaction course of by consolidating all of the social media messages in a single place. You’ll be able to reply to direct messages, feedback, emails, opinions, and advertisements feedback from Juphy’s dashboard.
As well as, you can even work together together with your workforce members to supply swift and passable customer support on all main social media platforms. Consider the efficiency of your buyer help with easy-to-read and data-driven studies.
Vendor Data
- Firm: Juphy
- Web site: https://juphy.com/
- Nation of origin: Turkey
Juphy Key Options
Unified Inbox
Streamline and handle each buyer engagement from social media, emails, evaluate websites, and chat in a single unified inbox.
Social Inbox
Handle your social media feedback, advertisements feedback, and direct messages from a single dashboard with out switching between purposes.
Automation Guidelines
Classify all of the incoming messages based mostly on key phrases or sentiments mechanically by defining guidelines of automation.
Canned Responses
Add fast responses and create canned responses to reply essentially the most regularly requested questions.
Crew collaboration
Carry your help workforce, name heart, and company members to at least one place. Collaborate with them in real-time to deal with buyer inquiries.
White Label
Cover the seller’s branding and create your individual electronic mail handle and area. Embed customized logos and colours to stamp your authority on the platform.
Multi-client administration
Construct a number of workplaces to handle totally different manufacturers. Each office is created for a single model, permitting you to handle every shopper successfully.
Juphy Options Overview
- Social media administration
- Reporting
- Analytics
- Instantaneous messaging
- Crew collaboration
- Tickets
- Mentions
- Canned responses
- Dashboard
- Buyer satisfaction
- Feedback
- Advert feedback
- Teams
- Key phrase monitoring
- Customer support
Juphy Pricing
The seller provides two major pricing choices for several types of clients. Try the totally different Juphy pricing plans beneath.
Starter
Value: $12/person/month
Consists of:
- 6 months historical past
- Crew collaboration
- As much as 5 channels
- All core options
Development
Value: $20/person/month
Consists of:
- Advertisements feedback
- Crew collaboration
- Limitless historical past
- As much as 12 channels
Juphy Professionals and Cons
- The platform is a one-stop vacation spot for managing all messages and feedback throughout a number of social media platforms.
- Juphy may be very straightforward to make use of.
- Quite a lot of small companies have efficiently managed to streamline their buyer help processes because of the consolidated inbox for messages.
- The one-screen dashboard makes it simpler for manufacturers to handle social media.
- Some customers have had bother with integrating Juphy with their WhatsApp channel.
- The person interface (UI) wants to enhance because it seems to be a bit dated.
- Integration with Twitter is glitchy and must be streamlined.
- The stay chat characteristic is lacking.
Juphy Integrations
- Fb
- Youtube
- Google My Enterprise
- Gmail
Juphy Specs
Free Trial – Sure
Free Model – No
Deployment
- Cloud, SaaS, Internet-based
Units supported
- Home windows
- Mac
- Internet-based
Coaching
- Documentation
- Webinars
Juphy pricing plans
- Starter: $12/person/month
- Development: $20/person/month
Typical clients
- Small companies
- Medium-sized companies
- Giant companies
Languages supported
- English
Juphy help
- 24/7 (stay rep)
- Telephone help
Juphy Alternate options
- Trustpilot
- Emitrr
- Grade.us
- NiceJob
- Entrance
- Zoho Desk
- Freshdesk
- LiveAgent
- Zendesk Help Suite
- Sprout Social
- Popularity
- Salesforce Service Cloud
- Userlike
- Sprinklr Social Engagement and Gross sales
We hope you preferred studying this Juphy evaluate. Inform us about your expertise whereas utilizing this device within the feedback beneath.