Juphy

from $12/month Get Free Trial

Juphy Evaluate: Learn our in-depth Juphy evaluate to study extra about its options, pricing, integrations, and different specs.


What’s Juphy?

Juphy is a cloud-based platform that allows companies to supply seamless customer support throughout their social media channels. Customers can manage all their social media interactions and help requests from one place with out having to toggle between totally different purposes. 

Companies of all sizes can speed up their buyer satisfaction course of by consolidating all of the social media messages in a single place. You’ll be able to reply to direct messages, feedback, emails, opinions, and advertisements feedback from Juphy’s dashboard. 

As well as, you can even work together together with your workforce members to supply swift and passable customer support on all main social media platforms. Consider the efficiency of your buyer help with easy-to-read and data-driven studies. 


Vendor Data


Juphy Key Options

  • Unified Inbox

Streamline and handle each buyer engagement from social media, emails, evaluate websites, and chat in a single unified inbox. 

  • Social Inbox

Handle your social media feedback, advertisements feedback, and direct messages from a single dashboard with out switching between purposes. 

  • Automation Guidelines

Classify all of the incoming messages based mostly on key phrases or sentiments mechanically by defining guidelines of automation. 

  • Canned Responses

Add fast responses and create canned responses to reply essentially the most regularly requested questions. 

  • Crew collaboration

Carry your help workforce, name heart, and company members to at least one place. Collaborate with them in real-time to deal with buyer inquiries. 

  • White Label

Cover the seller’s branding and create your individual electronic mail handle and area. Embed customized logos and colours to stamp your authority on the platform.

  • Multi-client administration

Construct a number of workplaces to handle totally different manufacturers. Each office is created for a single model, permitting you to handle every shopper successfully. 


Juphy Options Overview

  • Social media administration
  • Reporting
  • Analytics
  • Instantaneous messaging
  • Crew collaboration
  • Tickets
  • Mentions
  • Canned responses
  • Dashboard
  • Buyer satisfaction
  • Feedback
  • Advert feedback
  • Teams
  • Key phrase monitoring
  • Customer support

Juphy Pricing

The seller provides two major pricing choices for several types of clients. Try the totally different Juphy pricing plans beneath.

Starter

Value: $12/person/month

Consists of:

  • 6 months historical past
  • Crew collaboration
  • As much as 5 channels
  • All core options

Development

Value: $20/person/month

Consists of:

  • Advertisements feedback
  • Crew collaboration
  • Limitless historical past
  • As much as 12 channels

Juphy Professionals and Cons



PROS:
  • The platform is a one-stop vacation spot for managing all messages and feedback throughout a number of social media platforms.
  • Juphy may be very straightforward to make use of. 
  • Quite a lot of small companies have efficiently managed to streamline their buyer help processes because of the consolidated inbox for messages. 
  • The one-screen dashboard makes it simpler for manufacturers to handle social media. 

CONS:
  • Some customers have had bother with integrating Juphy with their WhatsApp channel. 
  • The person interface (UI) wants to enhance because it seems to be a bit dated. 
  • Integration with Twitter is glitchy and must be streamlined. 
  • The stay chat characteristic is lacking. 



Juphy Integrations

  • Fb
  • Instagram
  • Twitter
  • Youtube
  • Google My Enterprise
  • Gmail
  • LinkedIn

Juphy Specs

Free Trial – Sure

Free Model – No

Deployment

  • Cloud, SaaS, Internet-based

Units supported

  • Home windows
  • Mac
  • Internet-based

Coaching

  • Documentation
  • Webinars

Juphy pricing plans

  • Starter: $12/person/month
  • Development: $20/person/month

Typical clients

  • Small companies
  • Medium-sized companies
  • Giant companies

Languages supported

  • English

Juphy help

  • 24/7 (stay rep)
  • E-mail
  • Telephone help

Juphy Alternate options

  • Trustpilot
  • Emitrr
  • Grade.us
  • NiceJob
  • Entrance
  • Zoho Desk
  • Freshdesk
  • LiveAgent
  • Zendesk Help Suite
  • Sprout Social
  • Popularity
  • Salesforce Service Cloud
  • Userlike
  • Sprinklr Social Engagement and Gross sales

We hope you preferred studying this Juphy evaluate. Inform us about your expertise whereas utilizing this device within the feedback beneath. 


 

Free Trial
Supported Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Deployment
Cloud Hosted
Cloud, SaaS, Web
Mobile – Android Native
Mobile – iOS Native
On Premise
Open API
Language Support
English
Hindi
Spanish
French
Russian
Italian
Dutch
Danish
Polish
Turkish
Swedish
Pricing Model
Monthly payment
Annual Subscription
Quote-based
Training
Documentation
Webinars
In Person
Live Online
Customer Types
Small Business
Large Corporations
Freelancers
Medium Business
Support
24/7 (Live Rep)
Email
FAQs
Knowledge Base
Phone support
Chat support
Features
Email Marketing
Landing Pages
Marketing Automation
Webinars
CRM
Autoresponders
Automation
Workflow builder
Customizations
Integration
Integration
8.1 Total Score

Design
7.5
Usability
8.5
Support
8
Price
8.5
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Karandeep V

Karandeep V

Karandeep was born in Pune, Maharashtra, an upcoming metropolitan city in the Western region of India. While most members of his family are engineers, he had different ideas. He was more inclined toward exploring the non-technical aspects of a business, which is why he studied Bachelors of Business Administration at Symbiosis International University, Pune.  Having said that, his love for new and upcoming technologies remained intact, which is why he has written extensively about technology throughout his career. After a brief stint with a gaming company at the beginning of his career, he discovered that his love for writing was not temporary.  Being a tech geek, he always liked installing and playing around with new applications on his mobile devices and the home desktop. He was fascinated by how technology can simplify even the most mundane and complex tasks with just a few commands. He keeps a close eye on how businesses use different tools to streamline their operations to boost productivity and efficiency. At ToolsMetric, he writes product reviews that cover the main features and specifications of different enterprise applications. The sheer amount of innovation and hard work that goes into building these tech solutions is one of the reasons why Karandeep loves reviewing these tools. Besides product reviews, he also writes interesting news articles and blogs that track the latest developments in the tech industry.  When he is not writing, you can find him rooted to his seat playing video games, watching movies, or supporting his favorite football team. Since his childhood, he has always loved to travel and explore new places. Traveling is a major part of his life due to a myriad of reasons such as experiencing new cultures, food, and traditions. His other hobbies include playing football, cooking, and running.  You can find him on LinkedIn here.

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