Karandeep V
Moxo Assessment: Learn this in-depth Moxo evaluation to study extra about its key options, pricing plans, integrations, and extra.
What’s Moxo?
Moxo is a cloud-based buyer engagement platform designed to serve corporations of all sizes.
If you’re working a enterprise, Moxo is an ideal device to maintain your prospects engaged because it gives a tremendous digital expertise.
Moxo provides a personal communication hub for exterior in addition to inside customers who’re engaged on particular duties and initiatives.
On the entire, it gives a linked expertise with all of the instruments to facilitate easy and seamless staff collaboration.
Vendor Info
- Firm: Moxo Inc.
- Web site: https://www.moxo.com/
- Based in 2013
- Nation of origin: United States of America
Moxo Key Options
OneStop Consumer Interplay Hub
The OneStop shopper interplay hub provides a sophisticated answer for serving purchasers within the present digital panorama.
Moxo’s hub gives a strong basis to create shopper interplay workflows that speed up shopper companies.
Customers can work together with their purchasers and provide a responsive help expertise.
You can even handle shopper account management by gaining insights into shopper interactions, inside workers efficiency, and key efficiency indicators.
Workflows
Create and manage all your online business workflows. Automate mundane and recurring processes with the platform’s workflow builder and save valuable time whereas boosting productiveness and effectivity.
Customers can present just-in-time help for enterprise processes, proper from onboarding to billing by way of the shopper portal.
Personalization
Moxo lets you provide an end-to-end personalised expertise to all of your purchasers.
Customise your shopper portal, enterprise workflows, and enterprise content material in tune with the necessities of the undertaking.
Buyer interactions
Have interaction and work together along with your prospects on the proper time. Supply them in-time help from any location utilizing Moxo that’s built-in with strong instruments that encourage flawless staff collaboration and communication.
Proper from safe messaging, digital knowledge room, and activity administration to display sharing, you are able to do all of it with Moxo.
Moxo Options Overview
- Entry controls
- API
- Analytics
- Exercise dashboard
- Audit path
- CRM
- Case routing
- Name recording
- Classroom administration
- Consumer portal
- Content material library
- Dashboard
- Customizable branding
- Electronic mail advertising
- Doc administration
- Expense monitoring
- Lead administration
- Personalization
- Actual-time notifications
- Reporting
- Property administration
- Cellular signature seize
- Destructive suggestions administration
Moxo Pricing
The seller provides three major pricing plans for each kind of buyer. Try all of the Moxi pricing choices under and select one of the best plan on your firm.
Starter App
Pricing: $120/month (+$300 one-time setup charge)
Consists of:
- Doc trade
- Video conferences
- eSignatures
- Activity administration
- Primary buyer interplay workflows
Enterprise App
Pricing: $450/month (+$1,500 one-time setup charge)
Consists of:
- Every part within the Starter App
- Reporting and audit trails
- Scalable user-based capability
- Integrations
- Customized buyer interplay workflows
Superior App
Pricing: customized pricing
Consists of:
- Social connectors
- Transactions API
- SAML SSO
- API entry
Moxo Professionals and Cons
- Moxo takes care of the guide and recurring shopper interactions with none hassles.
- The seller has an distinctive and really responsive assist staff.
- Moxo permits customers to trace each dialog they’ve with their purchasers, offering glorious visibility.
- The platform is simple to make use of and the educational curve is comparatively shorter than different instruments in the identical class.
- The cell and the net software make it simpler to entry Mox from any location, any machine, and time.
- The choice to archive chats is lacking
- Restricted calendar integrations choices.
- Some customers have mentioned that the notifications don’t seem on time.
- Chats and messages which are older than 90 days are robotically deleted.
- The seller has offered very restricted coaching materials.
Moxo Integrations
- Field
- Intercom
- Zoho
- Zendesk
- HubSpot
- Salesforce
- JIRA
- Evernote
- PayPal
- PivotalTracker
- Zapier
- GitHub
- Google Drive
- MailChimp
- Formstack
- Dropbox
- QuickBooks
Moxo Specs
Free Trial – Sure
Free Model – No
Deployment
- Cloud, SaaS, Net-based
Units supported
- Home windows
- Mac
- Android
- iPhone/iPad
- Net-based
Coaching
- Documentation
- In-person
- Dwell on-line
- Webinars
Moxo pricing plans
- Starter App: $120 per thirty days (+$300 one-time setup charge)
- Enterprise App: $450 per thirty days (+1,500 one-time setup charge)
- Superior App: Customized pricing
Typical prospects
- Small companies
- Medium-sized enterprise
- Massive companies
Languages supported
- English
Moxo assist
- Electronic mail
- Cellphone
- Tickets
Moxo Alternate options
- monday.com
- iSite Lite
- Bitrix 24
- Zendesk
- Zoho CRM
- Zoho Desk
- PACTA
- HighQ
- Alemira
- OnBoard
- Samepage
- AppFolio
- PlanStreet
- HappyTenant
- Zoho Creator
- TITAN Workspace
- Wrike
- Cerri
- Samesurf
- Slenke
- PowerPoint
We hope you appreciated studying this Moxo evaluation. Depart your feedback under and inform us about your expertise whereas utilizing the device.
