
HelpCrunch
HelpCrunch assessment: Discover out why HelpCrunch is without doubt one of the most used chat options all over the world.
Be taught extra about its key options, pricing plans, and different specs to learn how this device may help your small business.
What’s HelpCrunch?
HelpCrunch is an all-inclusive buyer communication device that permits you to interact together with your clients with out toggling between a number of instruments.
It provides an all-in-one toolset to facilitate gross sales, advertising and marketing, and seamless communication between you and your clients.
The platform gives a customizable reside chat resolution that may be tailor-made as per your wants and model fashion.
As well as, it additionally consists of an array of instruments that empower your workflows corresponding to e-mail advertising and marketing, assist desk, data base, pop-ups, and extra.
The platform shows a bigger image of your clients which allows you to get a greater understanding of each person’s exercise.
Vendor Particulars
- Firm: HelpCrunch Company
- Web site: https://helpcrunch.com/
- Based in 2014
- Nation of origin: United States of America
HelpCrunch Key Options
Dwell Chat
The reside chat characteristic allows you to talk together with your web site guests and clients immediately. This lets you enhance gross sales, improve lead conversion, and provide swift customer support.
E mail advertising and marketing
E mail advertising and marketing and communication instruments built-in into the platform help you have seamless e-mail communication together with your clients.
You may craft participating newsletters, resend chat messages via e-mail, and in addition automate your e-mail advertising and marketing campaigns.
Data base
The data base device gives your clients with solutions to all their queries and issues.
Your clients can undergo the data base and get quick solutions. This can be a win-win scenario for you and your clients as they get prompt solutions and also you get fewer help requests.
Auto messages
Customers can ship automated e-mail and chat messages to the best clients on the proper time.
The auto-messages characteristic permits you to interact with customers and enhance conversions throughout the complete gross sales funnel.
Helpdesk
Helpdesk allows you to mix chat and e-mail help and supply customer support at a sooner price.
You may as well maintain monitor of the efficiency of your staff with real-time analytics and reside reviews.
Pop-Ups
The pop-ups characteristic permits you to improve your conversion price on a number of pages throughout your web site. You may arrange related messages and pop ups at completely different places to extend engagement and educate clients throughout the funnel.
HelpCrunch Options Overview
- Alerts
- Name heart administration
- Canned responses
- Appointment administration
- Collaboration instruments
- Content material administration
- Customizable branding
- Resolution help
- E mail administration
- Full-text search
- Geotargeting
- Dwell chat
- Offline type
- Data base administration
- Resolution help
- Dwell chat
- Digital assistant
- Social media integration
- Efficiency metrics
- Workflow administration
- Surveys & suggestions
- Self-service portal
HelpCrunch Pricing
The seller provides three predominant pricing plans.
Customary
Solely reside chat: $12 per thirty days/person
Dwell chat + emails: $23 per thirty days/person
Consists of:
- 1 chat widget
- 3 pop-ups
- 3 chat auto-messages
- 3 e-mail auto-messages
- 1,000 emails per person
Premium
Solely reside chat: $20 per thirty days/person
Dwell chat + emails: $39 per thirty days/person
Consists of:
- 5 chat widgets
- Limitless chat auto-messages
- Limitless pop-ups
- Assist desk
- Data base
Enterprise
Customized pricing
Get in contact with the seller on to create a customized plan for your small business.
HelpCrunch Execs and Cons
- Very person pleasant interface which helps all the important thing options
- Customers can create custom-made pop ups and arrange automated follow-ups
- The platform is straightforward to put in
- The reside chat performance is scalable and really reasonably priced
- Responsive buyer help
- The macrosystems throughout the platform make it extraordinarily straightforward to answer assist requests
- Glitches and bugs within the cell utility
- Schedule performance doesn’t set off on the anticipated time
- Customers have requested to incorporate an Website positioning-friendly Data Base
- Steep studying curve on account of a variety of options
- Widget customization may be improved
- Restricted integrations
HelpCrunch Integrations
- Telegram
- Fb
- Magento
- Shopify
- WordPress
- 3dcart
- Joomla
- Zendesk
- Phase
- Jimdo
- Drupal
- Mixpanel
- OpenCart
- Zapier
- Zoho
- Wix
- Skype
- Slack
- Viber
- Squarespace
- Google Analytics
HelpCrunch Specs
Free Trial – Sure
Free Model – No
Deployment
- Cloud, SaaS, web-based
- Open API
Gadgets supported
- Home windows
- Android
- Mac
- iPhone/iPad
- Net-based
Coaching
- Dwell on-line
- Documentation
HelpCrunch pricing plans
Customary
- Solely reside chat: $12 per thirty days/person
- Dwell chat + emails: $23 per thirty days/person
Premium
- Solely reside chat: $20 per thirty days/person
- Dwell chat + emails: $39 per thirty days/person
Enterprise
- Customized pricing
Languages supported
- English
HelpCrunch help
- E mail
- FAQs
- Data base
- Chat
HelpCrunch Alternate options
- HappyFox Chat
- Smith.ai
- Froged
- Freshchat
- Imaginative and prescient Helpdesk
- EngageBay
- Zendesk
- Salesforce Service Cloud
- LiveAgent
- Userlike
- Purchase
- ProProfs Chat
- LiveChat
- Freshdesk
- UseResponse
- Answerbase
- Yoummday
- IdeaScale
- Stride
- BoldChat
Depart your feedback beneath and inform us if we’ve got missed out on any characteristic in our HelpCrunch assessment!