Karandeep V
Helppier Evaluate: Be taught extra about Helppier’s options, pricing, integrations, and specs by studying this overview.
What’s Helppier?
Helppier began off as a platform that was developed to reinforce buyer expertise. Since its inception, Helppier has developed into a completely built-in person expertise (UX) instrument that provides a variety of wonderful options for net purposes and web sites.
It additionally supplies extremely participating and well-designed tutorials together with an array of customization choices and in-app templates to spice up engagement together with your customers.
The platform can be utilized to create extremely interactive on-page assist content material, onboarding messages, and person guides with none coding expertise.
Aside from creating step-by-step steering and tutorials for customers, you may also monitor person conduct, create on-product messages, and obtain related suggestions.
Vendor Particulars
- Firm: Helppier
- Web site: https://www.helppier.com/en/
- Based in 2014
- Nation of origin: Portugal
Helppier Key Options
Consumer messages and guides
This module permits customers to create and ship among the most interactive and interesting in-app messages. Moreover, you may also craft interesting video excursions to spice up interplay together with your on-line customers.
You’ll be able to create step-by-step product excursions and tutorials with none hiccups.
Templates
Customers have a garland of templates and customization instruments to select from. You need to use these templates to develop interactive person guides and messages which are in keeping with your web site’s theme and design.
Make use of various coloration schemes and discover other ways to spice up engagement together with your on-line customers.
Consumer engagement
The person engagement module means that you can create guides for first-time customers who’ve landed in your web site or net software.
You’ll be able to create several types of guides for various clients (lively customers, admin, first-time customers, and so on).
Tutorial actions
These options allow you to personalize your tutorials and make them extra interactive.
The assorted tutorial actions be sure that your guides aren’t static.
Monitoring
After you create guides, the journey doesn’t finish there. You also needs to monitor the efficiency of every information you’ve created.
The monitoring options present insights into how customers interact together with your guides and tutorials. You’ll be able to determine which guides are extra in demand and regulate your total strategy accordingly.
Helppier Options Overview
- Content material administration
- Full-text search
- Self-service portal
- Data administration
- Cataloging
- Reporting
- Templates
- Product administration
- Video tutorials
- Tutorial actions
- Consumer engagement
- Onboarding messages
- Buyer engagement
Helppier Pricing
The pricing will depend on the variety of customers you’ve monthly.
You’ll be able to both pay month-to-month or yearly.
The costs talked about under are for 1,000 customers monthly. You’ll be able to go to the seller’s web site to search out extra about pricing info.
Commonplace
Worth: $39 monthly
Contains:
- As much as 1.000 MAUS
- Limitless guides and steps
- 5 admin customers
- 65 languages
- Analytics
- Integrations
- Customized themes
- Electronic mail assist
Tailor Made
Worth: Customized pricing
Contains:
- Every thing in Commonplace
- Superior styling
- SLA
- Customized bill
- Precedence assist
- Telephone and Zoom assist
- On-premise internet hosting
Helppier Execs and Cons
- The platform gives a variety of superior customization choices compared with related platforms
- It is extremely simple to create guided excursions and tutorials. Moreover, you may also create a tour from a Chrome extension
- Customers can present context-specific assist for all their on-line web site guests
- Helppier simplifies creating participating and exquisite pop-ups
- It has some distinctive options similar to video export of onboarding circulate
- The instrument comes with a Internet Promoter Rating which permits customers to make changes in accordance with the suggestions they obtain
- Though the the aesthetics of message pop-ups are nice, they’re fairly related to one another
- Restricted customization choices for pop-up bins
- Some customers have reported that the loading time is slower than their liking
- The person interface (UI) of the appliance must be improved
- Accommodates lots of bugs
Helppier Integrations
- Canva
- HubSpot
- Mailchimp
- Calendly
- Typeform
- bubble
- Electron
- Google Analytics
- Google Tag Supervisor
- mixpanel
- SharePoint
Helppier Specs
Free Trial – Sure
Free Model – No
Deployment
- Cloud, SaaS, web-based
Gadgets supported
- Home windows
- Mac
- Android
- iPhone/iPad
Coaching
- Stay on-line
- Documentation
Helppier pricing plans
- Commonplace: $39 monthly (1,000 customers)
- Tailor Made: customized pricing
Typical clients
- Small companies
- Medium companies
- Giant companies
Languages supported
- English
- Portuguese
- Spanish
- German
Help
- Electronic mail
- FAQs
- Chat
- Telephone assist
Helppier Options
- Deepser
- Wix Solutions
- Helpjuice
- Yext
- Notion
- Alloy Navigator
- Slab
- Freshservice
- Spekit
- FileHold
- Bloomfire
- Stack Overflow for Groups
- Document360
- Confluence
- elevio
- Pendo
- Intercom
- ChurnZero
- Whatfix
- UserIQ
- Apty
- UserGuiding
- WalkMe
Did we checklist all of the Helppier alternate options? Drop your feedback under and inform us how we are able to enhance this Helppier overview.
